SMS Consent & Messaging Information

At Ppol Network, we prioritize user transparency and privacy. This page clearly explains how SMS/text messaging consent is collected, what types of messages we send, and how users can manage their preferences.

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1. How Users Provide SMS Consent

Users provide explicit consent for SMS/text messaging during registration in both our mobile application and web platform.

The consent checkbox shown during registration displays the following text:

“I agree to receive SMS/text messages from Ppol Network regarding ride updates, account alerts, and promotional offers. Message & data rates may apply. Reply STOP to unsubscribe.”

This checkbox is mandatory and not pre-selected. Users cannot create an account unless they voluntarily check the box to confirm consent.

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2. Types of SMS Messages Users Receive

Users who provide consent may receive the following categories of messages:

Transactional – Ride & Account Alerts

• Ride booking confirmations and updates
• Driver arrival notifications
• Ride cancellations and status changes
• Account creation confirmations
• Verification codes & security alerts

Promotional (Occasional & Optional)

• Discounts and ride promotions
• Special seasonal offers
• Loyalty and reward updates

Example SMS messages sent to users:

• “Your ride is confirmed! Driver Rahul (DL 1234) will arrive in 5 minutes.”
• “Your driver has arrived! Please meet at Pickup Point A.”
• “Your ride has been cancelled as per your request.”
• “Welcome! Your Ppol Network account has been created successfully.”
• “This weekend only! Enjoy 20% off your next 3 rides. Use code RIDE20.”

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3. Opt-Out Instructions

Users can unsubscribe from SMS messages at any time by replying:

• STOP — to unsubscribe from all SMS messages
• START — to re-subscribe after opting out
• HELP — to receive support information

Email notification settings can be managed inside the user profile, or by contacting support.

For assistance, contact us: contact@ppolnetwork.com

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4. Privacy & Data Handling

Ppol Network does not sell, trade, or share phone numbers with external marketing companies. SMS messages are sent only to users who explicitly opt in during registration.

For more information, please review:

• Privacy Policy
• Terms & Conditions